Privacy Policy

Your privacy is important to us. This Privacy Policy explains what personal information Virtuals Podium ("we", "us", or "our") collects, how we use it, and the choices you have. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Account information: name, email, password hash, profile details, and preferences you provide when creating or updating your account.
• Transactional information related to projects, proposals, messages, documents, and payments processed through our platform or trusted providers.
• Usage data: device information, browser type, IP address, and interactions with our site (via cookies and similar technologies).

How We Use Your Information

• Provide, maintain, and improve the platform and user experience.
• Facilitate communications, proposals, and project delivery between clients and VAs.
• Process payments, invoices, and financial records through secure third-party providers.
• Detect, prevent, and address fraud, abuse, or security incidents.
• Comply with legal obligations and enforce our Terms.

Cookies and Tracking

We use cookies and similar technologies to remember your preferences and understand how you use the platform. You can control cookies through your browser settings, but disabling them may affect some features.

Data Sharing

We do not sell your personal data. We may share information with service providers (e.g., hosting, analytics, payments) who process data on our behalf under appropriate safeguards, or when required by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the details below.

Contact Us

If you have questions about this policy or our privacy practices, contact us via the Help Center at /support.